Privacy Policy
Letworth Estate ("We") are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it. By visiting https://letworth.co.uk/ you are accepting and consenting to the practices described in this policy.
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Letworth Estate.
Information We may collect from you
We may collect and process the following data about you:
- Information you give us. You may give us information about you by filling in forms on our site https://letworth.co.uk/ ("our site") or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register with us, request our services, book a consultation, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number(s), property details, and any other information relevant to our property management services.
- Information We collect about you. With regard to each of your visits to our site We may automatically collect the following information:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Information We receive from other sources. We may receive information about you if you use any of the other services We provide. We work with third parties (including, for example, business partners, sub-contractors in technical services, analytics providers) and may receive information about you from them.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies We use and the purposes for which We use them, please refer to our Cookie Policy.
Uses made of the information
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- To provide you with our property management services;
- To communicate with you about your property and our services;
- To provide you with information about other services We offer that are similar to those that you have already enquired about;
- To notify you about changes to our service;
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- Information We collect about you. We will use this information:
- To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- To allow you to participate in interactive features of our service, when you choose to do so;
- As part of our efforts to keep our site safe and secure;
- To measure or understand the effectiveness of our communications and to deliver relevant information to you.
- Information We receive from other sources. We may combine this information with information you give to us and information We collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information We receive).
Disclosure of your information
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract We enter into with them or you;
- Analytics providers that assist us in the improvement and optimisation of our site;
- Professional advisers including lawyers, accountants and insurers who provide consultancy, legal, insurance and accounting services.
- We do NOT share your personal data with third party advertisers. Any communications will only be sent through our own systems, and your personal data will not be shared with third parties for marketing purposes without your explicit consent.
We may disclose your personal information to third parties:
- In the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets;
- If Letworth Estate or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any agreements; or to protect the rights, property, or safety of Letworth Estate, our customers, or others.
Where We store your personal data
The data that We collect from you may be transferred to, and stored at, a destination outside the United Kingdom. It may also be processed by staff operating outside the UK who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal
data, We cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
Your rights
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information;
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate or incomplete;
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances;
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances;
- Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances;
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You can exercise any of these rights at any time by contacting us at [email protected]. We will aim to respond to your request within 30 days.
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to our privacy policy
Any changes We may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].
Letworth Estate ("We") are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it. By visiting https://letworth.co.uk/ you are accepting and consenting to the practices described in this policy.
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Letworth Estate.
Information We may collect from you
We may collect and process the following data about you:
- Information you give us. You may give us information about you by filling in forms on our site https://letworth.co.uk/ ("our site") or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register with us, request our services, book a consultation, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number(s), property details, and any other information relevant to our property management services.
- Information We collect about you. With regard to each of your visits to our site We may automatically collect the following information:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Information We receive from other sources. We may receive information about you if you use any of the other services We provide. We work with third parties (including, for example, business partners, sub-contractors in technical services, analytics providers) and may receive information about you from them.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies We use and the purposes for which We use them, please refer to our Cookie Policy.
Uses made of the information
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- To provide you with our property management services;
- To communicate with you about your property and our services;
- To provide you with information about other services We offer that are similar to those that you have already enquired about;
- To notify you about changes to our service;
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- Information We collect about you. We will use this information:
- To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- To allow you to participate in interactive features of our service, when you choose to do so;
- As part of our efforts to keep our site safe and secure;
- To measure or understand the effectiveness of our communications and to deliver relevant information to you.
- Information We receive from other sources. We may combine this information with information you give to us and information We collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information We receive).
Disclosure of your information
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract We enter into with them or you;
- Analytics providers that assist us in the improvement and optimisation of our site;
- Professional advisers including lawyers, accountants and insurers who provide consultancy, legal, insurance and accounting services.
- We do NOT share your personal data with third party advertisers. Any communications will only be sent through our own systems, and your personal data will not be shared with third parties for marketing purposes without your explicit consent.
We may disclose your personal information to third parties:
- In the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets;
- If Letworth Estate or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any agreements; or to protect the rights, property, or safety of Letworth Estate, our customers, or others.
Where We store your personal data
The data that We collect from you may be transferred to, and stored at, a destination outside the United Kingdom. It may also be processed by staff operating outside the UK who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal
data, We cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
Your rights
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information;
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate or incomplete;
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances;
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances;
- Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances;
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You can exercise any of these rights at any time by contacting us at [email protected]. We will aim to respond to your request within 30 days.
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to our privacy policy
Any changes We may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].
Contact Us
For More Details
020 3026 3036
Contact Us For More Details
020 3026 3036
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